OSCR offers a spectrum of services that may be tailored to meet individual circumstances. Services may be accessed by meeting with an OSCR Facilitator or Resolution Coordinator. ACR pathways may be accessed without submitting written documentation while formal pathways require submission of a written complaint alleging a violation of the Statement.
- Do you want to resolve a conflict with a UM student without getting that student “in trouble” with the University or the law?
- Do you want to be empowered and supported in navigating conflicts in a way that is comfortable for you, and where you have agency in shaping process and outcomes?
- Do you want to be able to define the parameters for how to address your conflict while utilizing conflict specialists?
Adaptable Conflict Resolution may meet your needs.
Services are free, private, and completely voluntary every step of the way. They can be accessed for a variety of types of conflict, including roommate disputes, disagreements within or between student organizations, and other types of interpersonal conflict. Our ACR processes can be utilized if at least one U-M student is involved in the conflict at hand. OSCR offers a spectrum of services that may be tailored to meet individual circumstances or preferences. Services may be accessed by completing the online form below or reaching out to OSCR by phone, email, or walking into our office to request a consultation.
Different resolution pathways available under the Adaptable Conflict Resolution program:
Conflict Coaching You will meet with an OSCR staff member to explore constructive ways to approach conflict without the other people involved in the conflict knowing that you’ve contacted a support resource.
Facilitated Dialogue You can have a conversation with another person / group of people with a multipartial facilitator who will help guide the conversation
Mediation A trained mediator will help you explore possible resolutions to a conflict with another person or people..
Shuttle Negotiation If you have specific ideas for things you’d like to see worked out, but you don’t want to have direct interaction with the other person involved.
Restorative Justice Circle If you’ve been impacted by someone’s actions and want to talk to that person and help them understand what happened and consider repairing the harm.
If you have been involved with an alcohol or other drug-related incident and want to explore your AOD use and available resources, consider ICR-for-AOD.